Legal

Privacy Policy

This policy explains how Align Mediation collects and uses personal information when you use this website, request a brochure or guide, or send us an enquiry.

Information we collect

We collect the information you provide in our forms: your name, email address, phone number where given, the training you are interested in, any message you send, and the page the enquiry came from. We also record the date and time of your submission.

How we use your information

We use your details to respond to your enquiry, send the brochure or guide you requested, and provide information about our mediation training. We do not sell your personal data to third parties.

Lawful basis

We process your data on the basis of your consent when you submit a form, and our legitimate interest in responding to enquiries about our training services.

Retention

We keep enquiry records for as long as necessary to deal with your enquiry and for our legitimate business and record-keeping purposes, after which they are deleted.

Your rights

Under UK data protection law you may request access to the personal data we hold about you, ask us to correct or delete it, object to processing, or withdraw consent at any time. To do so, contact us using the details below.

Cookies, analytics and advertising

This website uses the cookies necessary for the site to function. With your consent we also use Google Analytics and Google Ads, delivered through Google Tag Manager, to measure how the site and our advertising perform and to improve the relevance of our ads. This may involve pages viewed, enquiry form submissions, booked calls, and technical details such as your device, browser and approximate location, which are shared with Google as our measurement and advertising provider.

Where consent is required, these cookies are not set until you accept them. You can accept or reject them when you first visit, and change your choice at any time using the cookie settings link in the footer, or by clearing cookies in your browser. Rejecting them does not affect your ability to use the site or contact us.

Contact

Questions about this policy or your data can be sent to info@alignmediation.co.uk or by phone on 0800 994 9835.