What People Say

Phil McTaggart

Phil McTaggart

Housing Officer

"The Align Mediation Training was excellent – clear enough to make it understandable, yet challenging enough to make one think further than the workshop content. The pre-course reading material set the scene and the first-rate tutorials and practical sessions provided a comprehensive and balanced programme to help everyone learn quickly and in a fun environment. The key tutor, Steve, had an easy, and obviously knowledgeable style and he presented material in a way that made it entertaining and enjoyable. Harry and Paula supported Steve in the practical workshops, adding insights from their own knowledge and experience to complete the learning experience. The balance of theory and practical learning was delivered in a pragmatic manner with emphasis on ensuring that everyone got a maximum opportunity to be fully involved. The final assessment was challenging yet enjoyable, and fully tested what we had learnt. I’d thoroughly recommend Align Mediation to anyone thinking about becoming involved in mediation."

Paula Higgins

Paula Higgins

Children’s Contact Centre Coordinator

"Myself and my colleague Kath did the 5 day zoom mediation course.
The team delivering the course gained our trust from the morning of day one. We were guided through the week by Steve, an experienced mediator and trainer who brought years of real life practice to the training and created a safe and supportive environment for the week. Harry and Paula from Align joined at regular intervals to observe sessions and offer valuable feedback, insight and advice.
The course content included a lot of role play and group work done in break out rooms and Steve facilitated that effortlessly on Zoom. We felt the group size was perfect and allowed us to ask for individual support when needed but also learn from each other. An intense week but well worth it, be prepared to give the week to it and you won't regret it."

Kevin Wilford

Kevin Wilford

Lawyer

"If you are thinking of completing a CMC (Civil Mediation Council) Mediation Training course and becoming a qualified Mediator, may I highly recommend Align Mediation to you. Both Harry Thomas, the Align Training Manager and Steve Hancox, the experienced Barrister, Commercial Mediator and Align Trainer are extremely approachable and helpful and, through them and Harry’s Team, Align provides cost-effective and fully supportive, professional and friendly advice and training throughout the whole process, from registration to completing the required CMC assessments and even beyond to accreditation as a Mediator.
If, like I was, you are looking to receive the best, most helpful and supportive Mediation training, please look to Align Mediation, who will provide just that!"

Susan Morgan

Susan Morgan

Education Consultant

"This mediation course runs like a machine. The tutor knows the field intimately and he teaches it well. The course is packed with key information plus some great suggestions for supplemental reading. I am so pleased to have done this through Align. One word of warning - clear your diary in advance for the duration of your course - there's much to get through, the learning curve is steep and requires 100% focus."

Rose-marie Burton

Rose-marie Burton

HR Consultant

"A very informative course with a well-structured approach. The trainers were very professional and offered supportive feedback. The interactive breakout sessions and input from other learners made the course a memorable experience.
I’m so glad I attended and I’m looking forward to using the skills gained."

Sean Palka

Sean Palka

HR Management Consultant

"A thoroughly absorbing, intensive, fun and instructional course with a good mixture of practical application as well as underlying theory. Steve and the other tutors provided an excellent first step into mediation."

Steven Oxley

Steven Oxley

Care Home Owner

"In my opinion Align Mediation delivered a course that was absolutely fit for purpose. They delivered a fact and experience based syllabus professionally, using concise written material to support each days objectives. This, coupled with relevant multi-situational scenarios, equipped me and my colleagues with the necessary box of tools that we could select from to enable us to mediate in a competent and professional manner in confrontational situations. I would thoroughly recommend them to anyone considering Mediation as a discipline."

Diana Barker

Diana Barker

Solicitor

"I thoroughly enjoyed the course with Align Mediation and was amazed by how much I learnt in just a week. By practising what we had been taught through role play each step of the way, we were given a real taste of what it would be like to mediate in different case scenarios. The team at Align Mediation are very friendly, approachable and encouraging and I look forward to continuing my mediation journey with them."

Jude Ezika

Jude Ezika

Immigration Lawyer

"If you are thinking of a career in mediation, Align Mediation is where you need to go, to be adequately trained. They combine a wealth of experience, expertise, knowledge, and professionalism to get you where you need to be."

Maria Francesca Mastinu

Maria Francesca Mastinu

HR Manager

"This course is the best I ever attended, and I can assure you that I have attended a great deal of courses so far! The level of engagement I perceived throughout the course was incredible and I have never ever taken so many notes in my whole life. For a second language speaker, this is quite a thing! The content was spot on, and the delivery style is appropriate to multiple learning styles so as to get the maximum engagement from the audience. Talking about my fellow participants, I got to know amazingly great and extremely supportive people during the course. Competence and expertise of the Align team is also stunning. My thanks go out to Harry, Steve and Paula for their teaching, guidance and support. Align Mediation gave me the confidence and skills to become a competent mediator."

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