What People Say

Anna K

Anna K

Community Social Worker

“The 5 day course was very intense and requires not just a commitment to learning something new, but to reflect upon your social and emotional responses and think on your feet. The enthusiasm, knowledge and experience of our trainer, Steve, seemed infinite! He was very supportive throughout the course and it was clear he was invested in us having the skills to flourish in mediation and not simply pass an exam. I really feel I earned my positive result and rite of passage at the end of the course.”

Kevin Elvidge

Kevin Elvidge

Independent HR practitioner

“Align Mediation’s 5 day course was delivered and administered to a very high standard, providing an excellent balance between concept explanation and practice through role play. I wish I had taken this course at a much earlier stage of my career in human resource management. I thoroughly recommend the programme, especially to HR practitioners involved in dispute resolution.”

Andrew Chivers

Andrew Chivers

Retired Veterinary Practitioner

“For health reasons, I had to retire a few months ago having spent the previous fifty years in full time veterinary practice. Coming to terms with that situation forced me to look for a new intellectual challenge and whilst researching possibilities on the internet, I came across Align Mediation. Knowing that a distance-learning option of the 5 day course was available, I signed up. The course proved to be all I had wished with the added benefit of learning a new skill at an advanced age. Being able to fit the training into my available time at home suited me well and my personal tutor, Harry, was a great support throughout and always available for help and advice. The on-line video lectures were well-structured and easy to follow. I can thoroughly recommend this distance-learning course for anyone wanting to study mediation.”

Barbara Joyce

Barbara Joyce

Registered Social Worker

“Having researched several training providers, I chose Align to train as an accredited mediator as I was drawn by the flexibility of the course. The feedback at the end of each module was constructive and I found the course materials clear, accessible and relevant to the final assessment.”

Alexander Gummery

Alexander Gummery

Law Student

“Align’s Civil/Commercial mediation training course was very well structured and helped build & develop my skills. The course provided a fantastic space in which to learn and the tutor was enthusiastic, making me want to engage with the course even more. As a result of this course I am now a fully accredited civil/commercial mediator and this has provided me with many opportunities. I am now on the panel of mediators at Align Mediation, I have been able to join a variety of mediation panels for whom I can mediate for, and I have even been able to set up my own mediation company. All off this would not have been possible without Align Mediation. I would recommend this course to everyone as the skills I have learnt here are invaluable.”

Andrew Robinson

Andrew Robinson

Chief Executive Officer

“I would highly recommend Align Mediation. The distance learning option provided a flexible approach to the training and the support provided from Harry as a mentor was second to none!”

Lucia Davies

Lucia Davies

Commercial & Finance Manager, Hereford

“I recently completed the 5 day Civil and Commercial mediation course with Align. The course content and the tutor were very engaging and the mix of personalities within our group complimented the whole week. The week was absolutely the right balance of lectures and practical sessions, and the atmosphere made for a comfortable and relaxed learning space. I feel I have developed new skills and expanded existing ones which outside of the mediation profession will be desirable to many employers. I really recommend the course and look forward to exploring my new skills.”

J.P Dodds

J.P Dodds

School Caretaker, Oxfordshire

“I have recently completed the Civil/Commercial Mediation Skills Course with Align Mediation. I found the course hugely interesting and informative, with someone always at the end of the phone to answer any questions I had. I particularly liked the way that the course was self-paced. An excellent course at an excellent price compared to others. Thank you to Align Mediation for all of your help.”

Andrew Wiseman

Andrew Wiseman

Property Developer, London

“I thoroughly enjoyed the content and the structure of the Align Mediation 5 day course in February 2020. As we deepened our understanding of the mediation method, the constructive feedback of our realistic role-play situations improved our performance.”

Robina Moore

Robina Moore

Safety and Security Advisor

"This challenging course in mediation was over 5 days and I learnt that no matter what the professional background of the person attending the course was, they had to start with an open mind to learn new skills. Very well taught with a very accessible tutor. Thank you."

Hala Shaat

Hala Shaat

Business Manager, Newcastle Upon Tyne

“I would like to express my gratitude and appreciation for your trust and interest in helping me throughout your training course. It was a pleasure to work with everyone at Align from start to finish.”

Anna Mbur Tasha

Anna Mbur Tasha

Diplomat, London

“I am so very grateful to Align Mediation. For the first time in my life, I actually got excited about a distance learning course! My experience was brilliant. I am happy to have earned my certificate and more importantly, to have gained knowledge and improved my skills in mediation. My tutor, Harry, was hugely professional and I benefited a great deal from his feedback during the role play sessions. My horizon has been widened and I am looking forward to fully engaging in mediation. I would not hesitate in recommending Align Mediation to anyone interested in getting training in mediation.”

Laura Bailhache

Laura Bailhache

Solicitor

“Informative, engaging and stimulating. There is a good balance of tuition and practical exercises and the course delivers the tools needed to conduct real life mediations with confidence.

Steve did an excellent job of delivering the course in a fun, relaxed and user-friendly way. Harry answered all our more practical questions about how to get into practice. The course is competitively priced, well-managed and in a good location with excellent facilities laid on.

The course introduces you to a wide range of interesting new people, all of whom you will know much better by the end! I am very glad I took this course as I have gained so much both personally and professionally by doing so and I would highly recommend Align to anyone looking to get into mediation.”

Rakiatu Hamid

Rakiatu Hamid

Business Owner

"I have just successfully completed the Mediation course run by Align Mediation. 
I had spoken to three other providers one of whom was recommended by a close friend before I spoke with Harry Thomas who was one of the tutors at Align Mediation. I immediately felt a connection with him and after he had explained the process and structure of the course, I could not wait to sign up. I would highly recommend using Align Mediation to anyone thinking about doing the course. Not only was it value for money, but it fitted right in with my work. I just wanted to let you know that you did a fantastic job and it is much appreciated so thank you Harry and Align Mediation."

Chris Jones

Chris Jones

Business Owner

“I participated in the Distance Learning Civil / Commercial Mediation Training Programme. The distance learning option fitted in well with my other businesses and allowed me to progress through the work at a speed commensurate with my existing levels of experience. The Skype sessions were fun and fully interactive and I benefited from the individual feedback I received. The notes provided by Align Mediation included some ‘Top Tips’ to support those who are new to business generation and the course equates to 40 hours of Continuing Professional Development (CPD).”

Jo-Anne Scott

Jo-Anne Scott

HR Professional

"As someone who had carried out mediations previously I had always wanted to become an accredited Mediator. Doing the Distance Learning course with Align Mediation during the COVID-19 lockdown completely at my own pace was perfect for me as I also had the challenges of home schooling at the time! I now have more confidence professionally and having completed all my assignments over Zoom, it has given me the confidence to start offering my mediation services remotely. I would highly recommend the Distance Learning course to anyone who is completely new to mediation or to someone like myself who has carried out mediations previously and wishes to become accredited."

Karen Zarifeh

Karen Zarifeh

Business Owner

"An excellent course with a great teacher. I’ve been on a lot of courses and really didn’t think I would enjoy this course as much as I did. It was informative, clear and fun whilst learning. I am already using my knowledge and finding I am thinking more on how to reply in situations than I did before. Brilliant – fully recommend this course to anyone."

Sue Lee

Sue Lee

Family Lawyer

"The training course was facilitated at a comfortable pace, with opportunities to ask questions, participate in discussions, with learning through role play and then feedback. It was enjoyable, demanding at times, but achieved its goal very well."

Nigel Chapman

Nigel Chapman

Crown Prosecutor

"I found the mediation course challenging and highly focused. The in-depth analysis and feedback of the practical exercises was exceptional. Thank you for the inspiring and confidence boosting start to this exciting new opportunity."

Janine Thomas

Janine Thomas

Therapeutic Practice Manager

"I thoroughly enjoyed the course with Align Mediation and would highly recommend it to others. Very professional, thought provoking and a good balance of theory, together with a great focus on integrating skills development into practice."

Steven Ball

Steven Ball

Barrister

“Thank you to the team at Align. I really enjoyed the course. There was a friendly and eclectic group of attendees. The role-playing examples were thought provoking and fun. I really enjoyed the psychology of negotiation and the time spent discussing that.”

Alison Walsh

Alison Walsh (Roome – Gifford – QPM)

Retired Chief Officer – Hertfordshire Constabulary

"The Align Mediation Course was one of the most enjoyable, useful and rewarding courses I have undertaken. It was a perfect blend of instruction, and practical sessions with a safe and supportive space for practice, feedback, reflection and learning.

I found Steve’s unique style of instruction, peppered with anecdotes of his own experiences of mediation, quite mesmerising. The medium of Zoom was ultra-convenient and definitely did not diminish the learning experience. I felt we bonded as a group of participants as strongly as if we were in a face to face learning environment.

Interestingly, in terms of learning outcomes, I feel the course absolutely achieves its purpose of preparing students to be effective mediators, but also more fundamentally, to be more enquiring and open as individuals, and better equipped with life skills. I would recommend this course wholeheartedly to anyone seeking an accredited mediation qualification – it offers the very best in terms of enjoyment, learning and value for money."

Faye Davis-Carrau

Faye Davis-Carrau

MET Police Officer

"I have completed Align’s one week Civil/Commercial Mediation course in Oxford. I can highly recommend it. The trainer was fantastic and the size of the group (nine) was just the right number. The days had a perfect mix of lectures combined with role plays and breaks. The content of the course was very interesting and not only will it benefit me in my career as a mediator but also on a personal level too. I would strongly recommend anyone looking to do a course in Mediation to choose Align."

Darren Singleton

Darren Singleton

Conflict and NV Communication Instructor

"If you are thinking of training as a Mediator, then Align’s course is the one for you. From your initial enquiry to completion of the training, Harry ensures you are well informed and well prepared prior to the expert training you receive from Steve. The whole package prepares you for a career in mediation and you make new friends along the way. Without a doubt value for money and an excellent starting point to a new career. I highly recommend Harry and his team at Align."

Phil Raynsford

Phil Raynsford

"A really well structured course delivered by a very knowledgeable and helpful trainer supported by an extensive range of resource materials relevant to the subject matter and ample opportunity to put learning theory into practice during the course. Highly recommended."

Vanessa Reed

Vanessa Reed

Recruitment Sales Director

"I looked forward to the course with a mix of apprehension and excitement and was not let down. The course was challenging and intense (at times), with a great mix of delegates from both legal and commercial backgrounds. Steve, was an engaging trainer with a wealth of experience in Mediation and a warm personality. I felt supported throughout by both the trainers at Align and the group. I was delighted to pass and look forward to building the opportunities to practice the skills I have learned."

Sue Leacock

Sue Leacock

Educational Consultant

“I attended the 5 day zoom course with Align Mediation in March 2021. The Trainer (Steve) was excellent - he explained topics in a simple manner and used a range of learning styles. There was lots of opportunity to practice my skills and Harry was also on hand to provide support and guidance and provide clear feedback at the end of the assessment. I would highly recommend Align Mediation and I have just signed up to do another one day course with them in May.”

John Gibson

John Gibson

Solicitor

“May I thank you and all at Align Mediation, including the course tutor Steve Hancox, for the excellent CMC accredited Civil and Commercial Mediation course which I attended recently. The course was wonderfully well structured, with excellent content; which I found most informative. The course was pitched perfectly so as to challenge me to learn and develop the requisite skills, but whilst being presented in such an entertaining and engaging way. A thoroughly enjoyable and memorable experience."

Roisin Wood

Roisin Wood

Inclusive Leadership Consultant

“I trained with Align Mediation for a week in March 2021 to qualify as a mediator. The level of support was great and the supporting materials were very informative and useful. However, it was the quality of teaching and feedback that was outstanding. Our tutors were very experienced which helped with all of the roleplays and the guidance they offered was both positive and comprehensive. It was a challenging week but one that I thoroughly enjoyed and imbued in me a passion for mediation.”

Faizal Essat

Faizal Essat

Solicitor

"An excellent course that is well structured and takes you through the key skills in a progressive and intuitive way, delivered by a very well experienced team in this area. Excellent value for money and I would certainly recommend them."

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