“Thanks to Align’s course, we got a full picture of mediation and what it can achieve, and it was done with good humour. We all left the course as friends and enthusiastic believers in mediation. A week well spent – thank you.”
“Align Mediation offers a superb course in Mediation that is second to none. We attended the course for Civil and Commercial Mediation this Spring and were delighted with the course structure, content and with our trainer. We had no concept of the many skills that were necessary to offer mediation and we are now (thanks to the informative course we attended), well on the path to becoming good mediators ourselves thanks to Align.”
Trainer and Coach
“This was a very enjoyable course, with lots of practical work to develop skills. The presenter was very experienced and shared useful examples from real mediations with us.”
“I highly recommend this course to anyone seeking in-depth knowledge in mediation or planning a career in mediation. The course is well structured and the training venue was brilliant.”
“Great course. Well put together and well presented by Steve, our tutor. There was a good mix of classroom style learning and practical exercises which helped build our skills and confidence. A very positive experience overall.”
“I really enjoyed this 5 day course. Steve was an excellent trainer who helped us to look at this course as not just passing the assessment, but giving us the key tools to apply and reflect on as we mediate. I would highly recommend this course to anyone considering a career in mediation.”
“I had been looking for a training provider in Mediation for some time when I came across the Align website. I was originally considering the residential course but as I run a business this was not a suitable option for me and so I opted for the distance learning course. I found the course content to be of very high quality and the video sessions which are filmed from previous residential courses gave a feeling of greater involvement in the course. I found the Training Manager Harry to be extremely professional and helpful throughout the assessment sessions and very supportive as I approached the final assessment. I would thoroughly recommend Align Mediation as a training provider in Civil and Commercial Mediation.”
“I found Align Mediation very helpful in training me as a mediator. The fact that they provided the option of distance learning with skype tutorials and assessments was of particular value to me to allow me to fit the training around my other work as a consultant to the legal industry.”
Consultant Social Worker
“Whilst completing the Align Mediation distance learning course I was provided with a tutor (Harry) who was a good source of support and information. I found the course itself straight forward, informative and manageable. The videos that are provided as part of the course material bring the experience to life and reflected the course material well. I would highly recommend undertaking this distance learning course, and Align Mediation.”
“Great course, well organised. Steve Hancox, the trainer, was very experienced and clearly enjoyed providing training. I’d recommend Align Mediation for those wanting to acquire or enhance mediation skills and techniques.”
“I embarked on the distance learning course and was so impressed with the efficiency of communication and the quality of the course material, both module notes and the videos provided. The personal tutor for the course supported me all the way through, and the face to face elements worked so well. The feedback given was constructive, honest and well informed. I feel genuinely enthused and trained to embark on mediations, and feel sure there will be on-going support from the Align Mediation team.”
“The Align Mediation 5 day course was perfect preparation for meaningful mediation work. The emphasis on practical application and role play helped me to feel confident to practice in any setting.”
Mirza Unas Ali Baig
“The mediation course with Align is professional and comprehensive. The trainers were very efficient and responsive. Highly recommended.”
Senior Fire & Rescue Service Officer
“I had been trying to fit in a civil and commercial mediation course for some time, eventually settling on the Align Mediation course in Oxford. Having successfully completed the week long course, in good company, I am extremely happy with that decision. Steve is a highly credible trainer, who clearly knows his subject matter thoroughly and has the practical experience to back it up. He put the course material across in a relaxed, student centred and easy to follow style, providing positive coaching through the hands-on role-play exercises, preparing us well for the final assessment. I can highly commend this course to anyone wishing to add civil and commercial mediation to their skill set. Between them, Harry and Steve will ensure that you are provided with an enjoyable and worthwhile experience.”
"Lots of useful, practical advice given by our head trainer, Steve, who is clearly a very experienced practitioner. The case studies gave me a chance to really practice and build confidence over the course of the week and I came away feeling very positive about how to make use of the training in practice. It was also great to meet and work with a bunch of professional people from a wide variety of backgrounds on the course, who added extra interest and experience."
Company Director and Charity Truste
"The Align Mediation distance learning course was professionally presented, comprehensive and thorough with good interaction and support from the Align team, especially Harry, via Skype and email. The content, format and processes presented in the course were logical and developed my understanding and appreciation of the value of mediation whilst providing me with skills necessary for successful mediations. Successful completion of the course has motivated me to include mediation as part of my career in the business and charity sectors. I would definitely recommend the Align Mediation course."
"Notwithstanding that it took place during the hottest week of the year, which could with less stimulating lecturers have encouraged sleep after lunch, I thoroughly enjoyed the course and the practice mediation sessions with fellow students and learned a lot."
Chartered Surveyor and Arbitrator
"A very well presented and stimulating course, embracing the theory and practical aspects of Mediation and great value for money."
“Role-play was the key element of this excellent mediation training by Align Mediation. A mixture of classroom teaching, tutorial style discussion and continuous role-play were all key elements of the course and each played a part in the learning process. But, with an emphasis on soft skills, it was the repetition of role-play that was central to the success of the programme in providing reinforcement of learning and the building of confidence.
Our trainer was, throughout the 5 day course, giving guidance and encouragement on what proved to be a very effective and practical course. Interaction with the other delegates proved an essential element of the week with an exchange of views and ideas going far beyond the formal training process.”
"I chose Align Mediation to train as a Civil/Commercial mediator. The 5 days looked well structured, the course was competitively priced and was at a convenient location. The course, trainer and course provider were amazing. The training experienced was detailed, intense and sufficiently challenging on each day. The days progressed towards the final assessment on the 5th day and the structure and pace was quite demanding. The course was broad enough in the content and examples used appealed to a wide range of professionals. I have no hesitation in recommending this course as valuable and very worthwhile in all respects."
"The Align Civil/Commercial course in Oxford had the very desirable combination of good organisation in agreeable surroundings, highly interesting, challenging and relevant content and all given by a very knowledgeable and likeable instructor. The quality and enjoyment were greatly enhanced by the small, friendly and tightly knit class all doing their best to extract full measure and value from the process. Finally I found the subject surprisingly challenging and satisfying while providing much food for thought; a very good basis for entering the profession."
"I found the civil and commercial mediation course run by Align mediation to be a solid platform from which to progress my interest in becoming a mediator. The course was well structured and opened my eyes to several issues I had never previously considered. I would highly recommend the trainer who combined a broad range of knowledge with an easy ability to impart it to the course participants."
"The Civil and Commercial Mediation course from Align was excellent. Steve (the trainer) was experienced and knowledgeable and did a really good job of leading us through the skills required and the challenges of mediation. The emphasis on role play helped to embed the learning so that what felt daunting at the start of the week was much more natural by the end. Whilst the focus is on dispute resolution, the skills learned during the course have practical application to relationships in all areas of life, not just mediation."
"I thought the Align Mediation course was fantastic. I was able to do it remotely alongside my job, which was a real benefit. My trainer was very motivating and provided me with constructive feedback each session. This approach fitted excellently alongside the informative training manuals provided. I look forward to continue developing my skills as a mediator, as I strongly believe that out-of-court dispute resolution can be hugely beneficial to clients in many circumstances."
"A few months ago, I decided to study the mediation process and become a certified mediator. After searching the internet, I chose Align Mediation as my provider. I am glad I made the right choice. Harry Thomas was my personal tutor and working with him was a pleasant experience – he was very helpful and completely on top of the teaching process. With regards to the training materials, I found them substantive and comprehensive. I am now a Certified Mediator. I strongly recommend this company to those interested in becoming one also."
Retired School Teacher
"I never stopped learning from the moment the course started, to the final assessment. The course was both well-paced and well delivered by Steve, who shared his knowledge and experience with enthusiasm. I learnt a lot about myself as well as learning new skills. I would recommend this course to anyone interested in the practice of conflict resolution."
Community Social Worker
"I would like to say a massive thank you to Steve who delivered a first-class mediation course that captivated the group throughout the week. I thoroughly enjoyed the course which consisted of well-balanced and thought out theory and practical sessions that really helped me develop a wealth of skills, knowledge and confidence, allowing me to achieve a much better than expected result in my assessment on the final day. Harry was also very supportive throughout and provided me with detailed and informative feedback on my assessment, explaining what I had done well and where I could’ve improved. I would highly recommend Align Mediation’s course to anyone wanting to start out in mediation or even to those who would like to refresh their knowledge and further develop their skills."
University Law Lecturer, Bristol
“I chose Align Mediation to do the accredited Civil & Commercial Mediator Qualification as it offered great value for money at a convenient location. The 5 day course was taught by an experienced mediator who mixed lecture and practice opportunities and was fully interactive. The teaching was comprehensive and I was fully prepared for the assessment and for real life mediations. I would recommend anyone wishing to do the course to choose Align.”
Minister of Religious Affairs
"The Align Mediation course replaced my fear with hope and confidence. The content was excellent with a good balance between theory and practical application. Steve was amazing; always available to answer questions, and most importantly, share his experience – that gave me a good idea of mediation and how to use it going forward. I would definitely recommend Align Mediation to anyone."
"I would say that the Align Mediation training course is the best course that I have ever attended. I will certainly be letting all of my friends and colleagues know just how good the course is. I was then involved in a mediation just a few days later and we achieved a brilliant outcome – had I not done the Align Mediation course, I would not have had a clue how to handle it!"
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