What People Say

Angela Prout

Angela Prout

Community Social Worker

"I would like to say a massive thank you to Steve who delivered a first-class mediation course that captivated the group throughout the week. I thoroughly enjoyed the course which consisted of well-balanced and thought out theory and practical sessions that really helped me develop a wealth of skills, knowledge and confidence, allowing me to achieve a much better than expected result in my assessment on the final day. Harry was also very supportive throughout and provided me with detailed and informative feedback on my assessment, explaining what I had done well and where I could’ve improved. I would highly recommend Align Mediation’s course to anyone wanting to start out in mediation or even to those who would like to refresh their knowledge and further develop their skills."

Rob Sinclair

Rob Sinclair

Chartered Surveyor

“I had been looking for a training provider in Mediation for some time when I came across the Align website. I was originally considering the residential course but as I run a business this was not a suitable option for me and so I opted for the distance learning course. I found the course content to be of very high quality and the video sessions which are filmed from previous residential courses gave a feeling of greater involvement in the course. I found the Training Manager Harry to be extremely professional and helpful throughout the assessment sessions and very supportive as I approached the final assessment. I would thoroughly recommend Align Mediation as a training provider in Civil and Commercial Mediation.”

Graham Mallinson

Graham Mallinson

Retired School Teacher

"I never stopped learning from the moment the course started, to the final assessment. The course was both well-paced and well delivered by Steve, who shared his knowledge and experience with enthusiasm. I learnt a lot about myself as well as learning new skills. I would recommend this course to anyone interested in the practice of conflict resolution."

Charlotte Harverson

Charlotte Harverson

Advocacy Advisor

“Align Mediation offers a superb course in Mediation that is second to none. We attended the course for Civil and Commercial Mediation this Spring and were delighted with the course structure, content and with our trainer.  We had no concept of the many skills that were necessary to offer mediation and we are now (thanks to the informative course we attended), well on the path to becoming good mediators ourselves thanks to Align.”

Andrew West

Andrew West

Solicitor

"This has been the single best training course I have ever attended in 23 years’ practice as a solicitor.  Our trainer, Steve, was outstanding with the course delivery, and administration and organisation of the course was seamless, with the emphasis on personal contact.  I’d recommend Align for anyone considering training to become a mediator."

Daphne Thomas

Daphne Thomas

Advisor

“Thanks to Align’s course, we got a full picture of mediation and what it can achieve, and it was done with good humour. We all left the course as friends and enthusiastic believers in mediation. A week well spent – thank you.”

Gez Gould

Gez Gould

Consultant Anaesthetist

“I embarked on the distance learning course and was so impressed with the efficiency of communication and the quality of the course material, both module notes and the videos provided. The personal tutor for the course supported me all the way through, and the face to face elements worked so well. The feedback given was constructive, honest and well informed. I feel genuinely enthused and trained to embark on mediations, and feel sure there will be on-going support from the Align Mediation team.”

Les Hodgson

Les Hodgson

Accountant, Newcastle

“Training with Align Mediation was a great choice for me. From beginning to end their course and ongoing support offered a very professional and flexible process that helped me quickly become a certified mediator. Courses and ongoing support is provided by experienced mediators, who are able to bring a practical and hands on approach that instils the high level of confidence essential for those new to mediation.
Unreservedly recommended.”

Lee Whitehead

Lee Whitehead

Legal Costs Draftsman

“I cannot recommend the Align Mediation training course highly enough. The content of the course was extremely informative and the trainer was outstanding. The venue was great and the whole atmosphere was conducive to learning. The price is certainly right too. I would definitely recommend it to anyone wanting to take their first steps in mediation.”

Malcolm Crapper

Malcolm Crapper

Consultant

“When I first enrolled onto the distance learning course, I was a bit apprehensive about what the experience would be like. I can honestly say my reservations were unfounded. The course content was clear, concise and easily digestible at your own pace. The assessment process was geared to self-learning and the support from all at Align Mediation was first class. I have no hesitation in recommending the course to anybody.”

Simon Kirk

Simon Kirk

Civil Engineer

"Lots of useful, practical advice given by our head trainer, Steve, who is clearly a very experienced practitioner. The case studies gave me a chance to really practice and build confidence over the course of the week and I came away feeling very positive about how to make use of the training in practice. It was also great to meet and work with a bunch of professional people from a wide variety of backgrounds on the course, who added extra interest and experience."

Fergal Roche

Fergal Roche

Executive Coach, Surrey

“I got a lot out of this course. It is built around a process that provided me with a secure framework for dealing with a challenging task. The tutoring was first rate. I did the online version, and was pushed hard by my tutor to notice what I was doing and how I could be more effective. By the time I did the final assessment I was feeling confident. More importantly, I believe I now have the basic tools to start working as a mediator.”

Chris Golbourn

Chris Golbourn

Social Care Consultant, Bristol

“I have attended many training courses over the years and I rank this course amongst the best! Why? Because the content, delivery, competence and expertise of the Align team from booking to completion is stunning. The way they have developed, put together, and delivered the training to suit the required curriculum and the wide range of participants learning styles, is excellent. My thanks go out to Harry and Steve for their tuition, support and guidance. I also thank my fellow participants… some great new friendships made. If you are wishing to acquire the skills to make you an efficient, effective and competent civil/ commercial mediator, look no further than Align Mediation.”

Louise Leigh

Louise Leigh

Serviced Accommodation Business Owner

“A thoroughly stimulating and engaging training course offered by Align Mediation. The course content included lots of practical work which really helps you get a better understanding, practise and feel for how mediation would work in a true environment. Brilliant coaching and support throughout. Very interesting working with other course attendees from a wide range of professions, age and background. I would highly recommend this course whether you are looking for a career change or to add to your existing skillset or even to improve your working or family life.”

Emma Stevenson

Emma Stevenson

Human Resources, Cornwall

“I recently completed the Align civil and commercial mediation skills course, and found it to be excellent. The course content was well balanced between theory and practise, with feedback throughout in order that we could keep improving as the week went on. Steve was an excellent trainer who was clearly extremely knowledgeable and enthusiastic, but also friendly and ensured everyone was included. I’d recommend this course to anyone looking to become a mediator, or indeed those looking to learn new skills to use in their existing careers.”

Laura Bailhache

Laura Bailhache

Solicitor

“Informative, engaging and stimulating. There is a good balance of tuition and practical exercises and the course delivers the tools needed to conduct real life mediations with confidence. Steve did an excellent job of delivering the course in a fun, relaxed and user-friendly way. Harry answered all our more practical questions about how to get into practice. The course is competitively priced, well-managed and in a good location with excellent facilities laid on. The course introduces you to a wide range of interesting new people, all of whom you will know much better by the end! I am very glad I took this course as I have gained so much both personally and professionally by doing so and I would highly recommend Align to anyone looking to get into mediation.”

Gill Thomas

Gill Thomas

Head teacher

"I chose Align Mediation to train as a Civil/Commercial mediator. The 5 days looked well structured, the course was competitively priced and was at a convenient location. The course, trainer and course provider were amazing. The training experienced was detailed, intense and sufficiently challenging on each day. The days progressed towards the final assessment on the 5th day and the structure and pace was quite demanding. The course was broad enough in the content and examples used appealed to a wide range of professionals. I have no hesitation in recommending this course as valuable and very worthwhile in all respects."

Michael Matthews

Michael Matthews

Barrister

"There’s more to mediation than meets the eye and Align Mediation will open your eyes. Align Mediation will teach you essential skills and techniques and help you to avoid pitfalls along the way. The course was presented in a friendly, informative and supportive manner by an excellent tutor. If you’re thinking of attending – go for it!"

Bill Andrews

Bill Andrews

Recruitment Consultant

"I cannot recommend Harry and Steve at Align Mediation enough. They, and the service they offered, was of the highest order. The whole process was both professional and highly personable throughout, from initial conversations with Harry about which course was the most appropriate for my future career goals, through to the booking process and the subsequent help and support on completion.

The Align Mediation 5 Day Course was excellent. The course content, delivery, level of participant engagement and venue were simply top-notch. It provided a knowledgeable and rewarding insight into the world of mediation and has proved integral to preparing myself for a career in the field.

Kudos to Harry and his team, and I would recommend Align Mediation to anyone looking to become a qualified mediator."

Lisa Leppard

Lisa Leppard

NHS Consultant

"I completed my Mediation Training with Align Mediation through distance learning. This worked very well for me. I was sent all the teaching materials I needed and Harry was allocated as my online tutor.

The materials were easy to read and the DVD’s of the taught lessons from the residential course were really helpful. I was able to contact my tutor easily and tutorials and Module assessments were easy to arranged and carried out over Skype as was my final practical assessment.

I chose to complete the course over a week as I would have done if I had taken the residential option. I don’t feel I missed out in any way by gaining my accreditation in this way. I would thoroughly recommend Align Mediation to those interested in qualifying as a mediator."

Mike Wakefield

Mike Wakefield

International Lawyer

"The Align Mediation course has something for everyone. The principles the course teaches can be used to broker agreements to multi-million dollar disputes between companies, or to sort out which programme one’s children should watch on a given evening. However, the course is very challenging as it places professional negotiators in a novel position of getting two parties in neither of which one has an interest to agree to resolve a dispute that doesn’t affect the mediator. This requires very different types of thinking.

I would recommend Align Mediation to anyone interested in learning new skills that will enhance their existing roles, or create a new one for them."

Roisin Wood

Roisin Wood

Inclusive Leadership Consultant

“I trained with Align Mediation for a week in March 2021 to qualify as a mediator. The level of support was great and the supporting materials were very informative and useful. However, it was the quality of teaching and feedback that was outstanding. Our tutors were very experienced which helped with all of the roleplays and the guidance they offered was both positive and comprehensive. It was a challenging week but one that I thoroughly enjoyed and imbued in me a passion for mediation.”

Anna K

Anna K

Community Social Worker

“The 5 day course was very intense and requires not just a commitment to learning something new, but to reflect upon your social and emotional responses and think on your feet. The enthusiasm, knowledge and experience of our trainer, Steve, seemed infinite! He was very supportive throughout the course and it was clear he was invested in us having the skills to flourish in mediation and not simply pass an exam. I really feel I earned my positive result and rite of passage at the end of the course.”

Maggie Stobo

Maggie Stobo

Chartered Surveyor and Arbitrator

"I can thoroughly recommend the 5-day course.  It was a highly stimulating and enjoyable week, thanks to Steve who provided excellent tuition. The roleplay workshops were surprisingly effective, despite being remote, and the group was soon interacting with ease."

Faye Davis-Carrau

Faye Davis-Carrau

MET Police Officer

"I have completed Align’s one week Civil/Commercial Mediation course in Oxford. I can highly recommend it. The trainer was fantastic and the size of the group (nine) was just the right number. The days had a perfect mix of lectures combined with role plays and breaks. The content of the course was very interesting and not only will it benefit me in my career as a mediator but also on a personal level too. I would strongly recommend anyone looking to do a course in Mediation to choose Align."

Susan Morgan

Susan Morgan

Education Consultant

"This mediation course runs like a machine. The tutor knows the field intimately and he teaches it well. The course is packed with key information plus some great suggestions for supplemental reading. I am so pleased to have done this through Align. One word of warning - clear your diary in advance for the duration of your course - there's much to get through, the learning curve is steep and requires 100% focus."

Robyn Elliot

Robyn Elliot

Consultant Social Worker

“Whilst completing the Align Mediation distance learning course I was provided with a tutor (Harry) who was a good source of support and information. I found the course itself straight forward, informative and manageable. The videos that are provided as part of the course material bring the experience to life and reflected the course material well. I would highly recommend undertaking this distance learning course, and Align Mediation.”

Maria Francesca Mastinu

Maria Francesca Mastinu

HR Manager

"This course is the best I ever attended, and I can assure you that I have attended a great deal of courses so far! The level of engagement I perceived throughout the course was incredible and I have never ever taken so many notes in my whole life. For a second language speaker, this is quite a thing! The content was spot on, and the delivery style is appropriate to multiple learning styles so as to get the maximum engagement from the audience. Talking about my fellow participants, I got to know amazingly great and extremely supportive people during the course. Competence and expertise of the Align team is also stunning. My thanks go out to Harry, Steve and Paula for their teaching, guidance and support. Align Mediation gave me the confidence and skills to become a competent mediator."

Chris Jones

Chris Jones

Business Owner

“I participated in the Distance Learning Civil / Commercial Mediation Training Programme. The distance learning option fitted in well with my other businesses and allowed me to progress through the work at a speed commensurate with my existing levels of experience. The Skype sessions were fun and fully interactive and I benefited from the individual feedback I received. The notes provided by Align Mediation included some ‘Top Tips’ to support those who are new to business generation and the course equates to 40 hours of Continuing Professional Development (CPD).”

Sean Palka

Sean Palka

HR Management Consultant

"A thoroughly absorbing, intensive, fun and instructional course with a good mixture of practical application as well as underlying theory. Steve and the other tutors provided an excellent first step into mediation."

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